No Ordered Products,Full refund.
98% of our products are delivered with Signature Required for the safety of your package,the loss of your package,Full Refund.Note: 1.our main carrier is USPS,and in case you are not home when the package is delivered,you could enroll on USPS for Verified Electric Signature,otherwise,you have to pick your package up or reschedule a second delivery on your own.
Return Policy:
1.Buyers are responsible for return shipping fees,no exceptions.
2.It’s buyers’ responsibility on checking return policy and shipping policy before final payment.
Shipping Policy:
USA
1.All items are shipped to our customers via USPS or UPS.
2.Free Shipping(Economy Shipping) Limited to USA including AK,HI,PR,VI,GU,MP ect.
2.Economy Shipping via USPS usually takes 1-5 Business Days including Saturdays.
3.Economy Shipping via UPS usually takes 1-5 Business Days excluding Saturdays.
4.It usually takes 7-15 business days to make the delivery to GU,MP.
Worldwide
1.All items are shipped to our customers in other countries via USPS or UPS.
2.Contact EP Household for accurate international shipping fees.
2.Economy Shipping via USPS usually takes 1-15 Business Days including Saturdays.
3.Economy Shipping via UPS usually takes 1-15 Business Days excluding Saturdays. Disclaimers:
1.While we strive to obtain accurate product information, we cannot guarantee or ensure the accuracy, completeness or timeliness of any product information. Carefully read and follow all package directions. EP Household LLC assumes no liability for inaccuracies or misstatements about products.
2.EP Household has no responsibility for physical injuries,emotional injuries,and mental injuries of the buyers or the users,if the buyers or the users got hurt in use of this product;
3.Any lawsuit cases/claims filed against EP Household must be solved and negotiated via court of arbitration,no exceptions.
4.Cancellation on the customers' order(s) is at the discretion of EP Household,which means Customer(s)' order(s) placed will NOT be charged from EP Household's end until EP Household makes the shipment of the customer(s)' order(s).
5.EP Household didn't,doesn't and won't make any promises on price match with other companies or businesses.
6.Photos may have been enlarged and/or enhanced.
7.EP Household has NO RESPONSIBILITY for any promises and transactions by the other sellers or companies on this website.
8.EP Household reserves the right to modify Transaction Terms and Disclaimer Terms in part or in its entirety at any time without notice, for any reason at its sole discretion.
9.International Buyers are responsible for Customs Clearance Fees of their own countries,no exceptions.Refund:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Contact us at [email protected]/+1 320 298 6767 (SMS ONLY) for questions related to refunds and returns.